Privacy Policy

Basic Terminology

  1. This Privacy Policy document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  2. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of www.vyoman.in(the “Website”).
  3. We at Vyoman value the trust placed in us by the visitors to our website and the users of our services and therefore insist upon the highest standards for secure transactions and customer information privacy. We are committed to protecting the information that you may share with us as a user. This Privacy Policy describes the information that we collect from you as part of the normal operation of our services and what may happen to that information. By accessing or using this website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and is subject to the terms mentioned in the Terms and Conditions of Use.
  4. At the outset, we wish to inform you that this Privacy Policy is subject to change without prior notification or intimation to the visitors or users of the website. Hence, you are advised to regularly check for any amendments or updates to this Privacy.

Information collected by us

  1. In general, you can browse this website without revealing any personal information about yourself. However, in the event you desire to make any reservations through our website, we will require information such as your name, contact number, email id, billing information, bank account details and such other personal information.
  2. Wherever possible, we indicate whether the information to be provided is optional or mandatory and always provide you the option to not provide information by choosing not to use a particular service or feature on the website.
  3. You are requested to provide accurate and correct information. We shall not be responsible for the authenticity of the personal information or data supplied by the users and any inconvenience caused because of the same.

Offers and Updates

When you provide us with your email address at the time of any reservation, you agree to allow us to contact you about offers and updates with respect to the website and the services offered. In order to evaluate your use of our services, we may track which functions of our website you use most frequently. This information will help us provide you with only the most relevant and useful information displayed on the website and about our services. If you decide at any time that you no longer wish to receive communications from us you may opt out or unsubscribe yourself from the facility by selecting the unsubscribe feature from our website or follow the link on our communicational emails.

Disclosure of Information

  1. Advertisements: The website may contain third party advertisements and wherever you disclose information to any form of an advertiser so displayed on this website, the information is simultaneously collected by us and the advertiser. The information is used by us in accordance with the terms of this Privacy Policy and is used by the advertiser as per the advertiser’s prevalent privacy policy. Since we do not control the privacy practices of these advertisers or third parties, you should evaluate their respective practices before deciding to provide the information to them. We shall not be responsible for the information provided by you to such advertisers or collected by such advertisers from you.
  2. Links to other sites: The website may contain links to other websites that may collect information about you. We are not responsible for the privacy practices or the content of such linked websites.

Dispute Resolution and Applicable Law and Jurisdiction

Any disputes, claims or differences between with regards to the Booking or in respect of any matters arising out of the Booking, shall be referred to arbitration of a sole arbitrator, whose decision shall be final and binding. The sole arbitrator shall be mutually appointed by the Parties. The Arbitration shall be held at Mumbai and shall be governed by the provisions of the Indian Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration proceeding shall be conducted in English. Subject to the above arbitration provisions, the competent Courts in Mumbai shall have the jurisdiction in the matter.